Human Solutions, Inc. [HSI], a Division of Oasis Systems, is a professional services company that was established in 1997. Through the knowledge and experience of its skilled professionals, the company offers a wide range of technical and management services for air traffic control providers, aviation planners, airport operators, and business management services for government and industry. Our core competencies include: system and concept engineering, human factors, air traffic systems support, safety and QMS, program management and organizational development.

HSI has worked extensively with the U.S. Federal Aviation Administration where it has earned a reputation for on-time delivery of high quality products tailored to the special needs of its clients. We also work with aviation organizations around the world and provide management consulting services to other public and private entities.

The Sr. Proposal Writer role will require a great deal of close coordination with senior management, large writing tasks, and the flexibility to meet and develop our consistent high quality and successful responses.

JOB DESCRIPTION:

• Gathers raw proposal materials from service delivery team members, transforming and consolidating team member input into clear and effective responses.
• Develops proposal by assembling information including project nature, objectives/outcomes/deliverables, implementation, methods, timetable, standards of performance, and evaluation; collaborates with Management Team to clearly articulate a winning strategy, compelling solutions, and substantiated themes.
• Researches, analyzes, creates, documents, and shares proposal boilerplate, including proof points; past proposals for lessons learned, reuse; and past performance data. Establish the electronic file structure, archive and back-up capability for all proposal materials.
• Supports the development of all necessary proposal documentation (e.g., compliance matrices, proposal outlines, writing assignments, responsibility matrices, proposal related customer questions, etc. to win assigned bid)
• Writes, reviews, enhances, and tailors proposal and other corporate content including technical/management proposal sections, resumes, past performance citations, RFI responses, white papers, and other corporate deliverables as required.
• Active role in ensuring all submissions are accurate, complete, and compliant with RFP requirements and editorial specifications, as well as corporate quality and branding standards. Final eyes on all formatting and content.
• Ensures the response clearly conveys the proper key messages, value propositions, and differentiators; serves as the quality assurance function for final products, ensuring quality and compliance.
• Improves proposal-writing results by evaluating and re-designing processes, approach, coordination, and implementing changes.

REQUIREMENTS:

• At least 10+ years of experience in a proposal development environment, including technical writing, editing, proofreading and productions support.
• Bachelor’s degree is required. Major in Communications or English is a plus.
• Proficient in writing proposals and responses to Federal Task Orders, RFPs, RFQs, RFIs and Sources Sought.
• Experience writing to address needs of DOT, FAA, NASA is a plus.
• Knowledgeable of information technology trends, support, services, and certifications.
• Able to integrate knowledge from internet research, SMEs, and relevant company past performance.
• Demonstrated ability to meet deadlines and commitments.
• Excellent verbal and written communication skills. Ability to verbally convey technical concepts in clear, concise and understandable terms is also required.
• Solid research skills and the ability to quickly grasp technical concepts, practices and specialized vocabulary of various technical fields.
• Strong experience with MS Office suite (Word, Excel, PowerPoint, Outlook).
• Experience doing web research, and proficiency with graphics software such as Visio, Photoshop and Freehand a plus.
• Ability to work well under tight deadlines and effectively interact with a wide range of personnel, from executive to administrative staff.
• Must have working knowledge of the government procurement process including RFIs, RFPs, SBIRs, etc.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

RESPONSIBILITIES:

Kforce has a client seeking a Technical Writer in Miami, Florida (FL).

Summary:
The Technical Writing team is responsible for compiling data, organizing and clarifying the Extraction Process End to End. The ideal candidate will be translating complex Data Extraction Processes into high level, legible format. The Technical Writer should be able to work in a fast-paced environment on multiple tasks simultaneously while meeting project deadlines.

Duties Include:

• Interview SME (Subject Matter Experts) regarding expectations and input to the documentation
• Control the interview process in fast-paced environment with conflicting priorities
• Document processes that are specific to the company
• Will be responsible for a large repository of information
• Research, prepare and edit complex technical documentation related to internal processes, systems, and user guides
• Ensures these documents meet the business and customer specifications, while adhering to standards for quality, graphics, format, and style
• Interfaces with the management and subject matter experts to gather information and pertinent data for an assigned project or business initiative
• Participates in the publishing and formatting of documentation for various media and platforms
• Maintains current knowledge of the relevant technical subject area as assigned
• Participates as a member of the project team
• Tracks project documentation through creation, approval, publication, and update lifecycle
• Seated in Fort Lauderdale/Sunrise location, with frequent trips to the Miami/Doral location as needed to meet with SMEs

REQUIREMENTS:

• 2 – 5 years of experience
• Experience with documenting Standard Operating Procedures and Run Books
• Very motivated; Not afraid of getting involved; Leadership mentality, as it pertains to prioritizing and pushing for information
• Expert in Microsoft Word (including design and layout functionality) and Visio
• Proven experience working in a technical writing position
• Excellent written and verbal communication skills
• Proficiency in MS Office and other document editing software
• Strong attention to detail
• Able to write in explanatory and procedural styles for multiple audiences
• Skilled at prioritization and multi-tasking

Must be proficient in:

• Microsoft Word, Excel, PowerPoint, One Note, Paint and Visio
• Graphical tools such as Techsmith SnagIt (Screenshot)

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The technical writer shall possess the ability to analyze, synthesize, and condense text that includes technical terminology; create, prepares, reviews, revises, and maintains of all documents including detailed technical Standard Operating Procedures (SOP), Service Level Agreements (SLA), procedural manuals, user manuals, programming and service manuals, policies, policy instructions to support processes, complex IT environments and applications, systems engineering, system operations and infrastructure in support of the unit to include procedure steps, assignment of responsibility, expected durations, and task detail according to the Agency’s standards; acquires subject knowledge by interviewing subject matter experts and managers or their designee.

• Work closely with internal teams to obtain an in-depth understanding of various tasks, products, and documentation requirements
• Research, develop and document technical design specifications and test scripts
• Produce electronic documentation in addition to hard copy manuals
• Create and maintain a comprehensive library of technical terminology and documentation
• Analyze documents to maintain continuity of style of content
• Produce high-quality documentation that is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create and maintain tutorials to help end-users use a variety of applications

RESPONSIBILITIES:

Kforce has a client that is seeking a Proposal Writer in McLean, Virginia (VA).

Position Description:
The Technical Writer writes and / or edits documents, including proposals, reports, briefings and presentations, functional descriptions, guidelines, white papers, marketing materials, and project deliverables. This role works closely with Proposal Managers, Business Leadership, Technical Specialists, and other Team Members. Personal initiative, the ability to meet deadlines, a commitment to teamwork, and detailed follow-through are key to success in this role.

REQUIREMENTS:

• BA/BS in English, Communications, or Journalism (required)
• At least five years of experience in technical proposal writing (required)
• Advanced Microsoft Word skills and experience with all other MS Office applications (required)
• Advanced Adobe Acrobat Professional experience (required)

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Process Documentation Team is looking for a Sr. Technical Writer who will collaborate with business partners to help design and document new and existing procedures to support our project IFS Compliance Modernization on to WDesk . This person will engage with business partners to analyze, implement and update processes by using sound process improvement models and techniques.

Key responsibilities and duties:

• Act as a thought partner working with the business to identify and mitigate regulatory risks where applicable through process documentation.
• Collaborate and influence audiences across different functions and at different levels in the organization.
• Develop professional content that addresses regulatory issues, e.g., SOX and SSAE16, where applicable.
• Facilitates documentation meetings with multiple business partners; responsible for standardizing procedures.
• Works with various functional units to analyze and document current business processes and determine areas for improvement (reliability and efficiency). Includes reporting out to business and/or upper leadership.
• Works effectively with business lines to identify opportunities to improve business processes and optimize value through the application of Lean, Six Sigma and continuous improvement tools and methodologies.
• Produces high-level documentation and visual communication to drive and improve client operational processes. Products include metrics analysis reports, project documentation, process maps, implementation plans and detailed process documents.
• Ensures alignment and focus of business unit with cross-site operations and company-wide goals, strategies and priorities.

Required qualifications:

• Five (5) or more years of direct technical documentation experience or relevant job experience including financial and/or data research and analysis experience
• Bachelor’s degree required, or equivalent business experience.
• Solid understanding of the technical writing process and linear approach to process design.
• Must have excellent oral and written communications skills, in addition to critical persuasive and influencing abilities.
• Excellent presentation capabilities necessary for facilitating and negotiating with various business professionals.
• Intermediate level knowledge and experience with Visio and MS Excel, Access and PowerPoint.