RESPONSIBILITIES:

Kforce”s client located in Philadelphia, Pennsylvania (PA) is looking for Clarity Report Writer. This is a contract to hire role after 6 months.

Overview
The qualified individual will be responsible for taking a leading role in developing complex custom reports for clinicians, researchers, and department administrators in a healthcare environment. That process involves translating requirements from report requestors into design specifications, conducting data analysis, including identifying data and analyzing available data. This may include building stored procedures, creating temporary storage structures, and developing quasi-ETL process.

The qualified candidate is also responsible for the entire report writing phase including coding, unit testing, and bug fixes. This position involves frequent interaction with the report requestors to elicit their data needs and to collaborate on report design.

REQUIREMENTS:

• Bachelor”s degree in Computer Science, Information Systems, or equivalent combination of work experience and college
• Minimum of 6 years of experience with report development tools, data warehousing, relational databases, and SQL
• Healthcare experience preferred

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Synechron Inc., on behalf a global financial institution, is seeking a Technical Writer. This role is long-term and based in Charlotte, NC.

• The ideal candidate will be able to work with Subject Matter Experts from various application Systems of Record, Business Leads, and Project Managers.
• The candidate will synthesize the data into simple documents that outline the process changes within the applications and manual processes.
• Very strong oral and written communicator.
• Strong experience in IT and prefer Capital market experience.

SUMMARY

Coordinates and schedules service work in the service department in an organized, professional manner, and sells additional needed service to customers. Takes messages or fields/answers all routine and non-routine questions. Assists in the initiation of contact of sales and other staff with existing and potential customers, identifying their needs. Maintain maintenance files.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Schedules appointments using approved forms.
• Assigns sequence numbers to each customer”s repair order.
• Communicates with service customers to determine the nature of the mechanical problem(s).
• Obtains customer and vehicle data.
• Advises customers on the care of their trucks and equipment and the value of maintaining their vehicles in accordance with manufacturers” specifications, using maintenance menus if applicable.
• If additional work is needed, explains the details to the customer, including the additional cost and tie considerations.
• Indicates on the repair order the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders MUST legible.
• Provides estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later by phone for approval.
• Establishes each customer”s method of payment. Obtain approval of credit, if necessary.
• Establish “time promised.” Check with technician responsible for work distribution.
• Obtains customer”s signature on repair order; provides customer with a copy.
• Follows up on progress of each repair order during the day. Contacts customers by telephone regarding any changes in the estimate or time promised. Records changes on repair order in approved fashion.
• Handles telephone inquiries regarding work in process and appointments.
• Compare final invoice with original repair order.
• Maintains follow-up program on additional items found in need of repair.
• Keeps quick pricing guides, signals checklists, maintenance menus and other service department forms and references up-to-date.
• Inspects all vehicles for body work, notifies the customer that the work is needed and provides an estimate for body work.
• Participates in all available training programs.
• Must have a working knowledge and understanding of Safety Policy.
• Computer and software proficiency and can quickly adapt to new systems.
• Excellent listening skills and communicator.
• Follows verbal and written communications and communicates effectively with public, customers, co-workers and Owners in a professional and courteous manner both orally and in writing.
• Works in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Ability to interface well with all customers, and all departments of the Company and to represent the location in a highly professional manner.
• Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA Right-To-Know, etc.
• Ensures that all documents are accounted for.
• Accomplishes the forecast for the service that has been established by the location manager.
• Responsive to management requests, and manages time efficiently.
• Responsible for setting up and maintaining an organized file system.
• Able to work with minimum supervision, capable of self-checking work.
• Ability to learn.

Basic Qualifications

• High School Diploma or GED
• Three plus years of related experience and/or training; or equivalent combination of education and experience involving serving as a service writer with strong mechanical knowledge of repairs, costs, times to accomplish work of heavy duty trucks and equipment.

Utility One Source is an Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://utility1source.hirecentric.com/jobs/136565-31578.html&nbsp ;

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily: Responsible for maintenance of the company”s Information Services documents
• Responsible for storage, cataloging and retrieval of documents
• Maintain the integrity of working documents and update documentation when revised
• Maintain systems for document storage and retrieval, and help train employees on efficient system usage. Responsible for document security, for assigning access, and for removing and destroying obsolete
• Revise and re-write all documents prepared by self and staff relating to procedures and process
• Coordinate with staff, vendors and technical specialists to decide upon material and graphics for documents
• Support Service Delivery Manager in upgrading of methodologies for improving documentation Develop successful methodologies, describe and solve problems in collaboration with SMEs and staff Other duties as assigned

Qualifications:

• The requirements listed below are representative of the knowledge, skill, and/or ability required: Supportive of the company”s mission and vision, and committed to its core values
• Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
• Able to live in and contribute to community life, requiring stable and healthy interpersonal skills
• Attention to detail
• Excellent organizational skills Demonstrates high ethics and values Possesses good listening skills
• Self-motivated
• Excellent oral and written communications skills to interact with all levels of an organization
• High aptitude / proficiency with Microsoft Office products, particularly MS Word and MS Excel
• Must be detail-oriented and able to work with a high volume of documents in a fast-paced environment
• Highly organized and process-oriented
• Able to handle multiple requests while detailing document activity
• Able to work independently and in a team environment
• Able to focus on a task and follow a precise process to the conclusion
• Self-auditing and have high quality standards