– Develop, write, review, revise, and maintain security program standards and procedures
– Conduct research and work in collaboration with SMEs to validate policies, standards, plans, processes, and procedures to ensure compliance with regulatory requirements.
– Perform independent Technical Reviews and cross-discipline Reviews of guidance documents drafted by others.
– Review temporary procedure changes prior to permanent incorporation.
– Screen procedure change requests for suitability and clarity, and provide feedback when needed.
– Review proposed design changes for potential procedure impact.
– Prepare executive materials to achieve compliance documentation approvals.
– Complete company compliance publication process for approved documentation.
– Provide general guidance and Technical assistance to other team members in areas of expertise.
– Revise documents as new issues arise

Working hours: Monday – Friday 8:00 am – 5:00 pm

Skills:
Bachelors degree and 3+ years experience in Technical Writing

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Projected Description/Purpose of Role:

The selected candidate will produce high-quality documentation that contributes to the overall success of our customers’ products and will work collaboratively with developers, quality engineers, product managers, and usability experts. Responsible for facilitating meetings with technical employees throughout the organization (local and throughout the organization). You will also coordinate with Engineers, SMEs, Senior Managers and C-level Executives.

ROLES/RESPONSIBILITIES:

• The IT Cyber Security Technical Writer will serve as the focal point for all technical documentation development, writing and maintenance (updates/changes) and manage the organizations file structure and repository for clearance of information
• Work with internal teams to obtain an in-depth understanding of the process and the documentation requirements
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Gather information needed to create test plans, SOPs, user guides, organizational charts and job descriptions, continuity and playbooks
• Provide input to Congressional inquiries, Department responses and write Bulletins, Alerts and Press Releases
• Responsible for gathering the appropriate information from the process owner and associated stakeholders
• Document information using Microsoft Word or Visio; managing a project plan
• The incumbent will either write the document(s) from scratch or update/revise existing document(s) and develop a file structure in sharepoint
• Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
• Select appropriate medium for message or audience, such as manuals or online videos
• Standardize content across platforms and media
• Gather usability feedback from customers, designers, and manufacturers
• Write clear and concise policies and procedures
• Create table of contents and cite sources
• Submit copies to managers for feedback
• Adjust copy as necessary and proofread for grammar and spelling
• Follow a life cycle called document development life cycle
• Release the document following final approval
• Revise documents as new issues arise

QUALIFICATIONS/EDUCATION REQUIREMENTS:

• Active Secret Clearance
• 2-5 years’ experience formatting, writing, editing, and proofreading technical data in support of IT implementation projects and tasks.

PREFERRED SKILLS:

• Experience working as a business or process analyst with ability to gather data from engineers, subject matter experts (SMEs) and C-level executives and translate that information to formalized process/document.
• Previous experience in a VMware and Nexus environment