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Technical Writer
Posted on: 2018-04-13
- Direct Placement
- Auburn Hills, mi
- Creative
Release Manager – HCL America Inc. – Redmond, WA
- Minimum 5 years of experience in software lifecycle Release Management and Change Management.
- Minimum 5 years of Release Management experience with managing or leading multiple agile and complex technology projects
- Minimum 5 years of experience developing and delivering professional weekly status reports for multiple projects, change management oversight, coordination, and communication, and monthly rhythm of the business presentations that provide project status, issues, risks, mitigation plans, and timelines to senior management
- Roadmap planning the release windows and cycles across a portfolio
- Measure and monitor progress to ensure application releases are delivered on time and that they meet or exceed expectations
- Ability to work and communicate effectively with remote-based team members and leadership
- Conduit between multiple vendor PMs to coordinate and facilitate interdependent work efforts at the feature level
- Extensive experience with Visio, MS Project, VSTS, PowerBI, and Microsoft Office
- Ability to create and maintain release schedule and process flows and diagrams
- Lead and coordinate the Go-Live activities including the execution of the deployment plans and checklists
- Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists
- Work with Content Writers to ensure that new features and functionality are documented within the organization’s process and procedures documentation and automation tools
- Effective communication skills and the ability to work with a diverse group of managed services developers and business owners
Job Type: Full-time
Required experience:
- Release Management: 5 years
Creative Circle is looking for a Merchandise Assistant in San Bruno, California
Our client, a major online retailer, needs a Merchandise
Assistant to join their team onsite 40 hours/week in San Bruno.
Company shuttle available.
Responsibilities:
1. Setup and Maintenance of Items & Content
50%
– Supports the item level efforts of all merchandise categories
reporting to the Category Manager
– Work with Buyers and Item Set up Team to set up new items and
maintain item changes such as: Walmart numbers, item dimensions,
rebates, add distributors, remove distributors, retail price
changes, cost price changes, department/RHID changes, for accurate
tracking and data collection.
– Works closely with the copywriters and supplier to manage
content acquisition.
– Works closely with the Item Set Up Team and supplier to manage
the procurement and coordination of digital images and/or samples
for the site.
– Work with Web Collage, CNET, and easy2.com on product demos
and page outlook enhancement.
– Oversees the quality assurance process as it relates to the
items preparation to go live on the site. This includes testing
produ cts that are live, continuing to submit JIRA tickets to fight
bugs and follow-up with Digital Store Operations (DSO), @Labs, and
other cross-functional teams as needed, in order to ensure a great
customer experience. Modify/update item page as needed.
– Collaborate with DSO to promote appropriate assortment for
seasonal/holiday campaigns to increase awareness and drive traffic
to items + shelves.
– SEO merchandise descriptions and wordsmith item page
content.
– Run in stock daily report for daily publishing.
– Track all items coming in, out to supplier, or with
cross-functional team to ensure all items go live in a timely
manner.
– Maintain item pages with accurate accessories and cross sell
layout.
– Manage change requests such as: prices, flags, inventory
availability, critical live images and copy changes, base/variant
maintenance.
2. Administrative and Tracking 30%
– Sample Coordination + Product Development Assistance: Organize
samples for vendors/partners accurately. Troubleshoot issues as
needed.
– Assist in reporting via various systems including Teradata,
Thoughtspot, Item Query, etc.
– Monitor reviews and ratings feedback.
– Submit critical tickets for system, or data repairs.
– Run reports to insure end dates are accurate for items
existence.
– Run weekly out of stock reports for drop shipment items and
email them out to pertaining suppliers for ETA.
3. Special Projects 15%
– Coordinate with Associate Operations Manager, Walmart.com
Resolutions, and the Legal Team to resolve customer service issues
promptly and accurately.
– Provide additional support to the Item Set Up Team, PIM
Support team, and Inbound Team as defined by the category
manager.
– Provide new MAs within the department basic training.
4. Competitive Analysis and Customer Insights
5%
– Perform competitive analysis by collecting market data
(pricing, assortment, promotion) for competitive products.
– Conduct Competitive Analysis and research Customer Insights to
inform business programs for Services. Assist with customer
insights by contributing to customer surveys and interview
questions. Conduct in-person interviews. Aggregate data from
in-person interviews and online surveys, and provide assistance on
synthesis and analysis of customer insights data.
– Comp shop other competitor sites
Required qualifications / skills (please provide
specific examples of how these apply to you):
* 1+ years of experience in merchandising, customer service,
project coordination, or administrative capacity.
* Possess business acumen
* Strong communication skills, verbal and written
* Proficient in Microsoft Excel
Preferred Qualifications
* Bachelor’s degree or equivalent
NBCUniversal, Inc.: National Sales Marketing Planner
competitive:
NBCUniversal, Inc.:
NBC Owned Television Stations, part of the NBCUniversal Owned Television Stations division of NBCUniversal, includes 11 local broadcast television stations and a regional cable news channel serving the largest markets in the nation, including New York
New York, New York