• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily: Responsible for maintenance of the company”s Information Services documents
• Responsible for storage, cataloging and retrieval of documents
• Maintain the integrity of working documents and update documentation when revised
• Maintain systems for document storage and retrieval, and help train employees on efficient system usage. Responsible for document security, for assigning access, and for removing and destroying obsolete
• Revise and re-write all documents prepared by self and staff relating to procedures and process
• Coordinate with staff, vendors and technical specialists to decide upon material and graphics for documents
• Support Service Delivery Manager in upgrading of methodologies for improving documentation Develop successful methodologies, describe and solve problems in collaboration with SMEs and staff Other duties as assigned

Qualifications:

• The requirements listed below are representative of the knowledge, skill, and/or ability required: Supportive of the company”s mission and vision, and committed to its core values
• Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
• Able to live in and contribute to community life, requiring stable and healthy interpersonal skills
• Attention to detail
• Excellent organizational skills Demonstrates high ethics and values Possesses good listening skills
• Self-motivated
• Excellent oral and written communications skills to interact with all levels of an organization
• High aptitude / proficiency with Microsoft Office products, particularly MS Word and MS Excel
• Must be detail-oriented and able to work with a high volume of documents in a fast-paced environment
• Highly organized and process-oriented
• Able to handle multiple requests while detailing document activity
• Able to work independently and in a team environment
• Able to focus on a task and follow a precise process to the conclusion
• Self-auditing and have high quality standards

In this firm not only are you learning and working on prestigious projects but you also have the ability to give back to the community. This firm uses their business skills to help nonprofits and they volunteer globally. This is an excellent opportunity for anyone at any level looking to excel their career.

This candidate will take on a critical role within the Security Architecture Team, engaging with technology management, security engineering and other subject matter experts, and business customers to define and document processes, security controls, and technology roadmaps, specifically related to Defense in Depth. The successful candidate will assist with the definition, creation, publication, and maintenance of the Firm”s Security Blueprints documentation. The candidate must be able to manage the documentation lifecycle from inception through content retirement. The ideal candidate will have a strong background in Enterprise Security and will be an excellent conversation facilitator.

Skills: 

?Bachelor”s Degree in a related field  

5+ years of experience in technical writing, communications, or technical field 

Excellent technical writing and editing skills with attention to detail 

Demonstrated knowledge of either Enterprise Infrastructure or Software Security best practice, preferably in a Financial Services company 

Microsoft Office proficiency, specifically, Excel, PowerPoint, and Word

Job Title: Technical Writer

Duration: 6 months Contract

Location: Westborough Massachusetts 

Job title: Technical Writer

Summary:

The Technical Writer creates product and service documentation for end users and service engineers. Works independently on components of a documentation project as well as contributes to the team on varied documentation projects. Creates and manages assignments to meet project schedules and is able to estimate scope, anticipate risk, and provide clear mitigation plans. Delivers content that meets quality and customer requirements.

Responsibilities:

• Drafts and manages documentation requirements
• Makes decisions about the best content management system to use for specific products.
• Reviews, edits and tests documentation
• Provides solutions to documentation defects
• Assists in the development and implementation of the user documentation strategy
• Manages work plans through the entire software development process
• Skilled in breaking down and mapping software and/or service processes through collaborating with Subject Matter Experts and leveraging existing information
• Utilizes information design principles to better convey information to the audience
• Demonstrates proficiency with various authoring tools and documentation control processes
• Collaborates with other technical writers and other cross functional team members within the business to drive outcomes
• Understands Agile software development methodology and processes
• Adheres to Client Healthcare technical publications standards

Qualifications:

• Bachelor”s Degree in English or related field such as Communications, Journalism, etc. or a Bachelor’s Degree in a non-related field with 4 years of experience in technical communication or journalism or a high school diploma with 8 years of work experience in technical writing.
• Minimum of 2 years of experience writing and editing technical publications and or software documentation.
• Possesses excellent writing skills, namely a command of grammar, and the conventions and best practices of writing an array of technical documents.
• Demonstrated knowledge of various content management systems.
• Demonstrated proficiency in one or more of the following: Microsoft Office, Adobe Framemaker, Adobe Acrobat, RoboHelp or WebWorks Publisher software