Toptal: Finance Specialist
Headquarters: San Francisco, CA
Responsibilities:
In the first week you will:
- Onboard and integrate into Toptal.
- Gain a deep understanding of the processes and procedures for the Accounts Receivable team related to client support, payments, pause of services, and collections.
In the first month you will:
- Master the daily operational tasks for payments from clients.
- Provide client support regarding billing, payments, and payment methods via the Fresh Desk application.
In the first three months you will:
- Work seamlessly with both sales and matching teams to provide support with disputes, payment issues, and all other financial account inquiries.
- Fully own relationships with specific clients to provide top-tier service for their billing and account requests.
In the first six months you will:
- Identify and analyze trends and system issues.
- Propose solutions to improve output and client experience related to billing processes and user interfaces clients interact with.
In the first year you will:
- Take ownership of specific processes including Key Performance Indicators, continuous improvement, and strategies to increase the effectiveness of the process.
- Be seen as an expert with the ability to train others on how to provide world-class customer service at Toptal.
Requirements:
- You must have an exceptional eye for detail.
- You must have experience with and value world class customer service.
- You must be highly organized.
- Your previous work experience must include finance or accounting responsibilities.
- Your positive, can-do attitude is something you will bring to work with you daily.
- You must be comfortable working under pressure and managing your time effectively to adhere to deadlines.
- You must understand and value the importance of operational efficiency.
- Experience with and passion for working with a technology organization preferred.
- You must be professional in your communication, both written and verbal, at all times.
- Experience working 100% remote preferred.
- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
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LGBT Romance Writer Needed – Upwork
Hello!
I produce short romance e-books that are generally based in the gay romance world. Specifically within the MM Mpreg Contemporary genre and MM Contemporary Genres.
The Majority of the books we will be wanting you to write will be between 30,000-70,000k words.
We will be starting you off with a 10k standalone. You will be receiving a set of guidelines to work from, you will have complete creative freedom within the scope of the genre.
We do expect revisions to be done, as we have a beta reading process. You will be compensated for your work. You will also need to be comfortable with and readily available for doing these revisions in Googledocs.
In addition to the book we also expect a blurb, multiple title options for the book (2-3), multiple excerpts (non spoilers and between 80-100 words) in a separate document. You will be compensated for this as well.
We are open to negotiation on pricing, and we offer competitive and regular raises overtime.
We are looking for experienced romance fiction writers, you should be familiar with character & story arcs for example. There will be plenty of creative freedom with this project.
Candidate MUST be a Native English Speaker/Writer with excellent spelling, grammar, and proofreading skills.
Writing teams or agencies need not apply, individuals only please.
We have zero tolerance for plagiarism. All stories are run through multiple plagiarism checkers (plagscan, copyscape, etc). Yes, we do thoroughly check & will report plagiarized work to Upwork & rights holders.
Who was the 23rd president of the United States? Please answer this question in the application.
If you are interested in this opportunity, please submit a proposal along with a couple samples that you feel showcase your best work in the genre you are applying for ( if you don’t have one for the specified genre, please submit a sample that is in the LGBT genre)
This job is ghostwriting. This means that you will not retain any right to the finished products & will not be credited as the author. We reserve the right to use the material in any form.
If we have invited you to apply for this job posting, but are presently not available due to scheduling – please still apply and let us know when you will be available."
Thank you!
Budget: $500
Posted On: April 11, 2018 14:36 UTC
Category: Writing > Creative Writing
Skills: Content Writing, Creative Writing, eBook Writing, Ghostwriting, Proofreading, Short Story Writing
Country: United States
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