RESPONSIBILITIES:

Kforce has a client in search of a Technical Writer in Indianapolis, Indiana (IN).

Summary:
The Technical Writer will partner with various divisions within the Indiana Department of Homeland Security to create or revise standard operating procedures (SOP) of current business processes. This position will utilize strong process management skills to assess current processes, and partner with key stakeholders to create various deliverables. The primary goal of the Technical Writer is to document and publish current processes regarding the management of grants throughout the agency. Other projects may include documenting the intake process for Plan Review and analysis of other agency documentation for consistency.

Essential Duties/Responsibilities:

• Create SOP documentation for grant management across the agency
• Conduct and manage meetings with multiple divisional areas
• Keep detailed records of all actions taken during the revision or development process
• Plan, develop, organize, write, and edit operational procedures and manuals
• Produce electronic documentation in addition to hard copy manuals
• Create a comprehensive library of technical terminology and documentation
• Analyze documents to maintain continuity of style of content
• Manage updates and revisions to technical literature
• Other related duties as assigned

REQUIREMENTS:

• Minimum of a Bachelor”s degree in Business, Technical Writing or related field; Extensive experience in a project management role can substitute for college if an Associate”s degree has been achieved
• Must have at least 2 years related work experience (project management, technical writing, etc.)
• Proficiency in MS Office
• Must have strong technical writing skills
• Demonstrated project management skills
• Exceptional communication skills, both written and verbal
• Strong attention to detail
• Able to write in explanatory and procedural styles for multiple audiences
• Skilled at prioritization and multi-tasking
• Excellent interpersonal skills and ability

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Title: Medical Writer

Duration: 6 months

Location: Lake Forest, IL

Job Description: Position Summary

• Medical Information (MI) is a global customer-focused group within External Medical Communications that is responsible for responding to unsolicited inquiries regarding Client prescription products. Expectations of this role include, but are not limited to, researching and preparing responses for medical inquiries, as well as interfacing with and supporting Business Unit(s)/Product(s)/Therapeutic Team(s) by providing medical information and analysis of inquiry trends to support departmental and company objectives.

Position Responsibilities

• Researches and analyzes scientific information to answer escalated MI inquiries
• Creates and maintains scientific response documents ensuring that responses are medically and scientifically accurate, timely, fair balanced, and meet customers” needs.
• Facilitates the development and maintenance of formulary-related documents in support of improving access to state Medicaid and managed care formularies in the US.
• Serves as a core member of Medical Review Committee for assigned product(s) to ensure alignment and consistency of proposed medical communication materials with MI content provided to external parties (e.g., Scientific Response Documents) and identify the need for new MI content or updates to existing content.
• Participates in local and/or Regional projects/initiatives as needed
• Maintains compliance with country, regional, and global training requirements on standard operating procedures (SOPs) and local laws, regulations and marketing practices

Organizational Relationships

• Colleague may have interactions with individuals in the following roles: US and Canada Medical Information, Global Medical Information, Medical Affairs, Field Medical Team, Commercial Business Partners, External Health Care Professionals, and customers who contact Client Medical Information with questions about Client”s products.

Education And Experience

• BS in Pharmacy, B.Pharm. Masters or PhD, PharmD, or MD strongly preferred. Degrees from other medical disciplines also considered.
• 3-5 years of medical information experience preferred

Technical Skills Requirements

• Solid skills at critically evaluating literature and writing/summarizing clinical and scientific data
• Strong oral and written communication skills
• Proficiency with computer and software applications (i.e., Microsoft office), experience with MI systems used for information requests and content management, and skilled at utilizing medical literature and drug information databases
• Good analytical skills
• Ability to work in a fast-paced environment with competing priorities
• Ability to effectively work and collaborate in a virtual work environment

Physical Position Requirements

• Mostly sitting
At least 2 years MI exp. required. 3-5 years of medical information experience preferred. Experience with IRMS is a plus. Possibility of some remote work.

– Develop, write, review, revise, and maintain security program standards and procedures
– Conduct research and work in collaboration with SMEs to validate policies, standards, plans, processes, and procedures to ensure compliance with regulatory requirements.
– Perform independent Technical Reviews and cross-discipline Reviews of guidance documents drafted by others.
– Review temporary procedure changes prior to permanent incorporation.
– Screen procedure change requests for suitability and clarity, and provide feedback when needed.
– Review proposed design changes for potential procedure impact.
– Prepare executive materials to achieve compliance documentation approvals.
– Complete company compliance publication process for approved documentation.
– Provide general guidance and Technical assistance to other team members in areas of expertise.
– Revise documents as new issues arise

Working hours: Monday – Friday 8:00 am – 5:00 pm

Skills:
Bachelors degree and 3+ years experience in Technical Writing

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you”re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Projected Description/Purpose of Role:

The selected candidate will produce high-quality documentation that contributes to the overall success of our customers” products and will work collaboratively with developers, quality engineers, product managers, and usability experts. Responsible for facilitating meetings with technical employees throughout the organization (local and throughout the organization). You will also coordinate with Engineers, SMEs, Senior Managers and C-level Executives.

ROLES/RESPONSIBILITIES:

• The IT Cyber Security Technical Writer will serve as the focal point for all technical documentation development, writing and maintenance (updates/changes) and manage the organizations file structure and repository for clearance of information
• Work with internal teams to obtain an in-depth understanding of the process and the documentation requirements
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Gather information needed to create test plans, SOPs, user guides, organizational charts and job descriptions, continuity and playbooks
• Provide input to Congressional inquiries, Department responses and write Bulletins, Alerts and Press Releases
• Responsible for gathering the appropriate information from the process owner and associated stakeholders
• Document information using Microsoft Word or Visio; managing a project plan
• The incumbent will either write the document(s) from scratch or update/revise existing document(s) and develop a file structure in sharepoint
• Use photographs, drawings, diagrams, animation, and charts that increase users” understanding
• Select appropriate medium for message or audience, such as manuals or online videos
• Standardize content across platforms and media
• Gather usability feedback from customers, designers, and manufacturers
• Write clear and concise policies and procedures
• Create table of contents and cite sources
• Submit copies to managers for feedback
• Adjust copy as necessary and proofread for grammar and spelling
• Follow a life cycle called document development life cycle
• Release the document following final approval
• Revise documents as new issues arise

QUALIFICATIONS/EDUCATION REQUIREMENTS:

• Active Secret Clearance
• 2-5 years” experience formatting, writing, editing, and proofreading technical data in support of IT implementation projects and tasks.

PREFERRED SKILLS:

• Experience working as a business or process analyst with ability to gather data from engineers, subject matter experts (SMEs) and C-level executives and translate that information to formalized process/document.
• Previous experience in a VMware and Nexus environment

Gather and document business and technical requirements as it relates to completing a System Security Plan and/or other security compliance documentation. Leverage available format and template to complete the content with clear, consistent, and professional language and overall appearance. Translate technical, network, software functionality, data centric and business oriented content and intent into coherent and consistent compliance document. Works with minimal guidance.

Regularly participates in review of assigned and completed tasks.

Assist the Project Manager, support team in scheduling, planning, executing project content gathering meetings and scheduled tasks

Enter relevant information into the DTS PMO SharePoint site and PWA

Escalate issues involving project task content collection and validation to the MARS-E SSP and PIA Project Manager

TOOLS:

Microsoft – intermediate – 3 years – required

Microsoft SQL – beginner – 2 years – required – ACA solution is MS-SQL

Tableau – beginner – 1 years – required – Used as Report Writer Software

Project Management – intermediate – 2 years – required

System Security Plan – intermediate – 2 years – required – MARS-E SSP for ACA Solution

Network Architecture – intermediate – 2 years – required

Microsoft Office – advanced – 3 years – required – Word, SharePoint, Excel

SharePoint, Visio, MPP – intermediate – 2 years – required

PWA, TFS-VSTS – intermediate – 1 years – required

Title: Medical Writer

Duration: 6 months

Location: Lake Forest, IL

Job Description: Position Summary

• Medical Information (MI) is a global customer-focused group within External Medical Communications that is responsible for responding to unsolicited inquiries regarding Client prescription products. Expectations of this role include, but are not limited to, researching and preparing responses for medical inquiries, as well as interfacing with and supporting Business Unit(s)/Product(s)/Therapeutic Team(s) by providing medical information and analysis of inquiry trends to support departmental and company objectives.

Position Responsibilities

• Researches and analyzes scientific information to answer escalated MI inquiries
• Creates and maintains scientific response documents ensuring that responses are medically and scientifically accurate, timely, fair balanced, and meet customers” needs.
• Facilitates the development and maintenance of formulary-related documents in support of improving access to state Medicaid and managed care formularies in the US.
• Serves as a core member of Medical Review Committee for assigned product(s) to ensure alignment and consistency of proposed medical communication materials with MI content provided to external parties (e.g., Scientific Response Documents) and identify the need for new MI content or updates to existing content.
• Participates in local and/or Regional projects/initiatives as needed
• Maintains compliance with country, regional, and global training requirements on standard operating procedures (SOPs) and local laws, regulations and marketing practices

Organizational Relationships

• Colleague may have interactions with individuals in the following roles: US and Canada Medical Information, Global Medical Information, Medical Affairs, Field Medical Team, Commercial Business Partners, External Health Care Professionals, and customers who contact Client Medical Information with questions about Client”s products.

Education And Experience

• BS in Pharmacy, B.Pharm. Masters or PhD, PharmD, or MD strongly preferred. Degrees from other medical disciplines also considered.
• 3-5 years of medical information experience preferred

Technical Skills Requirements

• Solid skills at critically evaluating literature and writing/summarizing clinical and scientific data
• Strong oral and written communication skills
• Proficiency with computer and software applications (i.e., Microsoft office), experience with MI systems used for information requests and content management, and skilled at utilizing medical literature and drug information databases
• Good analytical skills
• Ability to work in a fast-paced environment with competing priorities
• Ability to effectively work and collaborate in a virtual work environment

Physical Position Requirements

• Mostly sitting
At least 2 years MI exp. required. 3-5 years of medical information experience preferred. Experience with IRMS is a plus. Possibility of some remote work.