Lean Startup Co.: Community Concierge
Headquarters: Anywhere
URL: https://lean-startup-co.breezy.hr/p/1198ed23b8f701-community-concierge?source=weworkremotely
- Field all calls to our general company phone line and email. Respond to all inquiries/correspondences within 24 business hours.
- Assess the needs of incoming inquiries to understand the individual’s needs. Be their advocate to get them to the right solution.
- Based on knowledge of solutions across the Lean Startup ethos, connect the community member with the person(s) applicable to their needs. For example, conference team, ambassador program, Lean Impact, volunteer opportunities, or other allies in our community.
- Log and categorize all inquiries, including the sources and themes of the questions, as well as the outcomes.
- Make the experience high-touch and well organized; the community member should feel satisfied with his/her needs being met.
- Develop FAQs and directory/escalation flows based on common inquiries.
- Be flexible and adaptable to new LSCo team needs as they arise; you’re the all-important administrative support for our events, sales, education teams, and community efforts.
- Support the Education team with:
- Call/meeting preparation
- Creation of decks, proposals and agreements
- Calendaring support for calls and meetings
- Use tools like Salesloft
- And other responsibilities as needs and opportunities arise
- You pride yourself on being extremely detail oriented and have excellent communication skills. You proof anything you write multiple times before hitting “send.”
- You’ve mastered the art of phone and email communication when it comes to understanding how to treat each person with the utmost respect and care.
- You’re personable and empathetic. You’re able to quickly connect with people, gain their trust, and guide them in the right direction.
- You’re an excellent troubleshooter, able to spot and figure out the solutions for an array of issues with minimal guidance from others. You take pride in problem-solving.
- You have experience with, and genuinely enjoy working for a young, growing startup.
- You have a strong sense of ownership and urgency as it relates to the health of the company.
- You possess high levels of integrity, autonomy, and self-motivation.
- You are open to feedback, take ownership of your mistakes, and love applying your lessons learned to get 10x better.
- You have a keen ability to manage competing and changing priorities.
- You work well with cross-functional teams and hold yourself accountable for your actions.
- College degree
- 2+ yrs experience in sales support and/or similar role (office manager/administrative assistant/customer liaison). Must have demonstrated experience representing a company in a professional, friendly manner.
- Experience with Salesforce.
- Comfort working with a remote team and using the tools such work requires (Slack, Zoom, Google apps)
- Experience selling or supporting a sales team selling consulting services.
- Business development experience in Lean Startup, tech and/or enterprise innovation spaces.
- We encourage growth.
- If it’s your dream to become a leader in an organization, this is the role for you. We seek entrepreneurial types who want to be promoted and grow with us.
- We’re a 100% remote team that incorporates quarterly team onsites to ensure we have face time (fun team bonding activities included!)
- We encourage unplugging for vacation and prefer you don’t check email while you’re away.
- If you’ve ever wanted to be in the middle of massive business transformations, this is the role for you. The work we do is powerfully transformative.
- We are a startup with global brand recognition headquartered in San Francisco, CA. Our global community will give you a front row seat to the innovation challenges they’re facing. Better yet, you’ll get to help them solve those problems.
To apply: https://lean-startup-co.breezy.hr/p/1198ed23b8f701-community-concierge?source=weworkremotely
Hubstaff: Customer Success Lead
Headquarters: Indianapolis
URL: https://hubstaff.com/about
- Answering incoming intercom requests and live chat requests
- Creating support documentation (written and possibly video)
- Running one on one onboarding webinars and demos for new clients and developing that content
- Understanding why customers are churning and communicate this back to the product team
- Diagnosing complex technical issues for high end customers
- Work with the product and executive team to communicate what high end customers are conveying to you.
- Working with external partners to gather leads and answer questions they may have
- Working with integration partners on how we could better serve their customers
- Potentially be available via phone for new clients
- Check the support site to see what the most accessed pages are and work with support to increase and improve content coverage around those areas.
- Keep a summary of the top pitfalls/issues that new customers are running into.
- Work on projects to improve our on-boarding experience (email, wizard, getting started, tracks, settings).
- Own certain KPIs and data points (industry data, team sizes, etc).
- Help with customer support in their downtime.
- Love talking with customers on a daily basis
- Have experience with SaaS customer success, support or sales for at least 3 years
To apply: https://goo.gl/forms/SqZ04jRMzvjHJ13g2
Write a Wikipedia Page
Description: We are looking for someone who has published pages on Wikipedia to write our company page. Our webs…
Category: Writing & Translation
Required skills: writing, wikipedia
Fixed Price budget: Not Sure
Job type: Public
Freelancer Location: Worldwide
Voice Over Needed
Description: I need an upbeat american accent voice-over (male or female) for a series of 10 corporate videos. T…
Category: Writing & Translation
Required skills: videos, voice over, voice talent, voice over artist
Fixed Price budget: Under $250
Job type: Public
Freelancer Location: Worldwide
Resume/Cover Letter Writers
Description: This job is for a 10 resume + cover letter rewrite, with the aim to find someone who may suit the l…
Category: Writing & Translation
Required skills: cover letter writing, cvs, letter writing, resume writing
Fixed Price budget: $500-$1k
Job type: Public
Freelancer Location: Worldwide
Need a Swedish Content Writer
Description: Need a Swedish content writer that is able to write content in Swedish for us. This is a great way …
Category: Writing & Translation
Required skills: content writing, swedish translation, writing
Fixed Price budget: $500-$1k
Job type: Public
Freelancer Location: Worldwide
Great blogger, about oil paintings
Description: We are selling oil painting reproduction for 14 years already (wahooart.com)We would like you to wr…
Category: Writing & Translation
Required skills: blog writing, oil painting, painting, writing
Fixed Price budget: Under $250
Job type: Public
Freelancer Location: United States
SAT Math Problem Creator – Upwork
NOW HIRING:
5$/hour SAT Math Problem Creator
Duties and Responsibilities:
– Remote full or part-time work
– Creating a diverse set of SAT Math Problems (with reference to other SAT problems)
– General administrative tasks
Benefits:
• Convenience from working remotely
• Elimination of the need to travel
• Elimination of travel expense
• Increased family and personal time
Qualifications:
1. Exceptional English communication skills both verbal and written (American style accent)
2. Must be able to multitask and complete various tasks
3. Strong knowledge of Math
4. Bachelor of Arts or equivalent
5. Excellent communication/organization skills
6. MS/Google.doc Xl, Word, PP & Adobe acrobat
Remote Infrastructure:
1. Desktop or laptop – Windows 7 (or above) / dual-core processor or better / 8 Gb RAM or better / Installed with latest anti-virus software
2. DSL internet connection (8 Mbps or better)
3. A headset
4. An HD webcam (720p/3mp or better)
5. A stable supply of electricity
6. A professional and quiet working space with good lighting – professional background
(behind a plain background wall) / free from any background noise e.g. animals, pets etc.
Project Type: Ongoing project
You will be asked to answer the following questions when submitting a proposal:
Supply a personal introduction including the following:
– Math qualifications (Specific subjects learned)
– Current location and background information
Posted On: April 17, 2018 10:35 UTC
Category: Writing > Academic Writing & Research
Skills: English, Mathematics
Country: United States
click to apply
CR-8. I need article on the topic of microloans in Polish – Upwork
Hello!
I need interesting, unique, structured article in Polish.
Topic is microloans.
7000-7600 chars. = $20
Main requirements:
1. The article should contain 7000-7600 characters (not including spaces).
2. The article must be unique and contain answers for all questions. The article must be natural. It can not contain jargon and rare words.
3. The article should have lists of at least one. Elements can not contain 1-2 words, please make them fuller and more detailed.
4. Please use titles, subtitles. Text must be logical and structural.
Plan of the article:
1. What are microloans?
2. Advantages of microloans in front of bank loans.
3. How to choose the MFI?
4. The terms of the first loan (many MFIs make it possible to obtain the first loan for free. What are the conditions?)
5. Verification of debtors in registers (BIK, BIG, ERIF, KRD etc.)
6. Extension of the maturity of microcredit.
7. Consequences of non-repayment of a loan.
The article should have an answer for each of the items in the plan.
Budget: $20
Posted On: April 17, 2018 10:35 UTC
Category: Writing > Article & Blog Writing
Country: Ukraine
click to apply
Full-time content writer for Cryptocurrency Blog. – Upwork
You must have experience in Cryptocurrency.
You must be able to show examples of articles you have written which are posted online.
Overview.
We are looking to hire a full-time content creator for a Cryptocurrency company.
Your responsibilities are as follows
-Daily blog posts
-Uploading blog posts to Medium and formatting articles with images and links
-Posting the articles on social media when published
-Assistance with website copy as required
-Writing press releases
-Writing technical documents in the Crypto industry.
In short, you will be the all-rounder content creator for our company 🙂
This is a full-time position, not part-time.
Budget: $1,000
Posted On: April 17, 2018 10:35 UTC
Category: Writing > Article & Blog Writing
Skills: Blog Writing, Cryptocurrency, Writing
Country: Australia
click to apply